I contacted the FA at senior level and they agreed to host a key decision maker to an England game at Wembley Stadium. Deliveroo were looking for a national property to mirror their ambitions to both increase brand visibility and help grow their distribution of restaurant partners and engage with local communities, especially outside London. The FA were able to demonstrate that a partnership with the national team and the FA Cup would both help Deliveroo capture the nation’s heart and also enables Deliveroo to engage with towns and cities at a local level. The multi-year partnership began in September 2019 and includes branding on the England Training Kit.
The TV campaign reached 33 million people, which equates to 54% of the brand’s target audience. It achieved a share of voice of 42%, while ad recalls grew 15 percentage points during the campaign. Additionally, the ad pushed up awareness of cuisine selection (12 percentage points), its football and FA sponsorship (six percentage points) and awareness of promotional offers (eight percentage points). Overall, orders grew 110% compared to the first half of 2020 raking in £71.4m in revenue.
France was the 2nd biggest market for Deliveroo and Paris is clearly the biggest city and has a reputation for both great food and wine and eating places. Paris Saint Germain dominate French football and compete strongly in the Champions League and have established themselves as an innovative fashion brand that sets the trends, throughout France.
PSG’s Partnership lead agreed to meet Deliveroo’s General Manager of Europe in London to discuss Deliveroo’s ambitions and also in the knowledge that a major competitor to Deliveroo announced a major sponsorship with the French League for season 2019-20 that would include naming rights for season 2020-21. Following an extensive pitch and immersion day at the PSG stadium, with Deliveroo’s retained global strategic consultancy, Octagon, discussions led to a multi-year partnership between PSG and Deliveroo. The Partnership went live in October 2019. The leading players, including Neymar JR, featured in the launch video with Deliveroo riders.
Despite missing out on promotion in 2018-19, the Deliveroo relationship with Leeds United was enhanced and extended and Deliveroo became the Training Kit Partner for season 2019-20. Leeds United and Deliveroo were nominated for the 2020 Sports Business awards and received a Bronze Award for their activation which was a great achievement for a brand new to partnerships.
As people are aware, the pandemic initially impacted on Deliveroo’s restaurant owners during the period when football stopped and the partnership was not extended for Leeds United’s return to the Premier League and Deliveroo were replaced by an existing partner of the club.